618-444-6808

 

Dawn Mushill Offers Quick Tips for Improving Customer Service


Look your customers directly in their eyes when talking with them.  To be sure you are looking, note their eye color.

Before a customer is finished with their transaction, ask yourself "so what is one more thing could I do to assist the customer?"

Know what your competitors are doing -- visit their website, visit their location, call them -- know your competitor!

Offer your customer the appropriate item -- a tissue, a pen, a bottle of water, a coupon, a trinket -- whatever is appropriate.

Learn one thing about your customer and remember it the next time you see them.

Incorporate social media into your advertising -- it is FREE!

What service tips do you have?  E-mail dawn@dawnmushill.com


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