EXCEEDING THE CUSTOMER'S EXPECTATIONS
Learn the basics of customer service including making first (and lasting) impressions, developing positive attitudes, understanding the customer ... and beyond. Stand out from other businesses by providing training to your staff to help the staff display positive body language and to learn to listen to what the customer really wants.
This training is completely customized and a great opportunity for the management team to have the trainer incorporate any problem areas that are recognized across the board.
OTHER TOPICS INCLUDE:
Change Your Attitude -- Change Your Underwear
Customer Service -- Taking Yours To The Next Level And Two
Stress Is Desserts Spelled Backwards
Enjoying Life Every Single Day
Where Do You Find The Time To Manage Time Management?
Getting Organized -- Not Just A Fad
Loving What You Do Every Single Day
How To "WOW" Your Next Employer
Networking Out Of Your Corner And Into The Real World
The Power Of Change
The Telephone -- How It Effects Your Bottom Line!
For more information on specific topics, please contact Customer Service and Beyond at firstname.lastname@example.org